Privacy
Privacy policy
How we handle the information you share on this website and in a demo request, in plain language.
Who we are
This website, loanproguru.com, is run by AI Solutions Guru, 115 Laurel Way, Royal Palm Beach, FL 33411. LoanProGuru is software for mortgage professionals. It is not a lender and does not make credit decisions.
What this policy covers
This policy covers this website and the demo request form. Information that lenders, brokers and their borrowers enter into the LoanProGuru application is handled under the agreement we sign with each customer, [CUSTOMER_AGREEMENT].
Information we collect
We collect only what we need to answer you:
- What you type into the demo request form: your name, company, NMLS ID if you choose to give it, email, phone, loans closed per month, and whether you agree to calls and texts.
- Standard server logs kept by our hosting: IP address, browser type, the pages requested and the time of each request.
- We do not use advertising cookies or third party trackers on this website.
How we use it
We use your information to answer your demo request, schedule the demo and send you what you asked for. We use server logs to keep the website secure and working. We do not use it for anything else without asking you first.
Calls and texts
We call or text you only if you tick the consent box on the form. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to any text to opt out, or write to [PRIVACY_EMAIL].
Who we share it with
We do not sell your information. We share it only with the service providers that help us run this website, book demos and send messages, such as [FORM_PROVIDER] and Cal.com for booking demos, and when the law requires it.
How long we keep it
We keep demo requests for [RETENTION_PERIOD] and then delete them, unless you become a customer. Server logs are kept for [LOG_RETENTION].
How we protect it
This website is served over HTTPS. The security page explains how the LoanProGuru application protects customer data.
Your choices
You can ask to see, correct or delete the information you gave us by writing to [PRIVACY_EMAIL]. We answer within [RESPONSE_TIME].
Children
This website is for mortgage professionals. It is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change this policy, we update it here and change the date at the top of the page.
Contact
AI Solutions Guru, 115 Laurel Way, Royal Palm Beach, FL 33411. Email [PRIVACY_EMAIL] or call (305) 645 6307.